PROJECT AT A GLANCE
Product: ‘Gold Service’ Aftermarket package
Customer: Perenco UK Ltd
Perenco is a leading independent Oil & Gas Company operating in 13 countries across the globe, in both onshore and offshore.
After a failure on one of Perenco UK Ltd’s VMV breakers at their Bacton Gas Terminal in Norwich, UK, Perenco approached Hawker Siddeley Switchgear Ltd (HSSL) to help guide them through available options.
The solution put forward was simple - the ‘Gold Service’ Aftermarket package from HSSL.
The ‘Gold Service’ Aftermarket package offered Perenco a total refurbishment of their VMV circuit breaker, and provided them with a new full 12 month warranty. This allowed Perenco to extend the life of their hard-working VMV circuit breakers, giving them a cost-effective and reliable retrofit solution.
Customer service and support remain at the heart of HSSL’s approach.
“HSSL’s aftermarket department gave us confidence at the start of the refurbishment, were flexible and accommodating during the refurbishment and provided us with an experienced final commissioning service on site. We were happy with the end product and the service we received, we have a number of ageing VMV breakers in service across our assets and we would use HSSL aftermarket again”
For more information on our Service Packages please contact us.