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Customer Support

As an Original Equipment Manufacturer, Hawker Siddeley Switchgear Ltd provides customer support on our full range of products, as part of our commitment to supporting your investment in our systems and products.

As part of this commitment, Hawker Siddeley Switchgear Ltd has provided our Customers with an Incident Reporting and Management Process, which is designed to provide a simple and efficient service to our customers.

If a product requires repair or replacement under our warranty agreement, please complete the online Goods Return Form and submit to our Customer Support team. The Returns Form is self-explanatory, but we have provided an explanation of how this works in the “Goods Return Process

For further assistance and any other Customer Support enquiries, please contact us in any of the following ways:-

1. E-mail the Customer Support team - customer.support@hss-ltd.com

2. Telephone one of the following numbers and ask to speak to a member of the Customer Support Team:

+44 (0) 1495 223001
+44 (0) 1495 331133

3. Call our 24 Hour Support line:- 00800 42426666

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